The digital race in organizations continues at full speed. 2018 will be the year of Artificial Intelligence, Intelligent Analytics, and Blockchain, among other trends.
According to IT consultancy firm Gartner, 1 in every 4 companies has already implemented Artificial Intelligence (AI) or has plans to do so. Systems capable of transforming, learning, and acting autonomously will continue to be developed — especially with mobile device software — to improve processes and customer service. Therefore, as experts point out, the next seven years will see companies become increasing reliant on AI, which will serve as a foundation for new business models and will help companies in their decision making.
Every app and service with some form of AI incorporated in it will add increased value. Intelligent apps create a layer between people and systems that transforms the nature and methods used in work spaces. As David Cearley, vice president of Gartner, has stated, these applications can be used “as a way of augmenting human activity, and not simply as a way of replacing people.”
Systems capable of transforming, learning, and acting autonomously will continue to be developed — especially with mobile device software — to improve processes and customer service.
Consolidating Cloud Computing is essential to the development of these new trends. This computing model, which came about over 10 years ago, is experiencing impressive growth within companies. Limited space on servers and inboxes is a thing of the past. This technology provides enormous storage capacity, information immediacy, and high speed at a very low cost.
In this regard, Repsol has signed an agreement with Microsoft. The aim: to advance our digitalization process and offer joint and innovative solutions for the energy sector. In line with this, the organization will channel its efforts into improving Microsoft Azure, Microsoft’s professional cloud platform. Its services include file storage, databases, virtual machines, and back-up and security services, among others.
It is no surprise, then, that Gartner speaks of blockchain as another important digital trend for 2018. Blockchain is a series of blocks which are linked together, and through which information can be shared in a safe, encrypted manner, i.e., in code. Although the origins of the systems data back to the 1990s and it was initially linked to the first cryptocurrency — bitcoin — it is now being developed to go beyond just the financial sector.
Blockchain development will give rise to a new way of understanding businesses linked to any sort of transaction that requires verification: voting, media, telecommunications, and also, energy. In this same vein, Alastria has recently been created as the first cross-sector consortium, and Repsol plays an essential role as a member of its development team. Financial, IT, and energy companies all take part in this entity, with the aim to create a blockchain with legal effectiveness in Spain, and in compliance with EU regulations. 2018 will see the biggest increase in this tendency, which holds the power to dramatically alter the course of businesses today.